Trust & Policies

Grievance Redressal

Learn how to report a listing, account, privacy, payment, or platform concern to WantPG and what information supports a review.

For PG requesters

Compare useful property details, send a focused request, and verify the room and written terms before paying.

For PG owners

Publish accurate property information, keep availability current, and respond responsibly to genuine enquiries.

Last updated: 30 September 2026. If platform features or applicable requirements change, the latest published version will apply.

Section

Grievance Redressal

Raise a grievance

You may report a concern relating to a listing, account, privacy, platform charge, content decision, or misuse of WantPG by emailing support@wantpg.com.

Information to include

  • Your name and the email or phone number linked to your account.
  • The relevant listing, profile, transaction reference, or page URL.
  • A clear description of the issue and the resolution you are requesting.
  • Supporting screenshots or documents, with sensitive information removed where possible.

Review process

We may acknowledge the report, request additional information, review relevant platform records, and communicate an outcome or next step. Complex or third-party matters may require additional time.

Urgent matters

WantPG is not an emergency service. Contact local authorities or emergency services if someone is in immediate danger. For payment disputes with an owner, also contact the payment provider and the owner directly.

Need more help?

Talk to the WantPG team

Report an incorrect listing, ask about your account, or get help with a PG request or owner listing.